Terms and Conditions
Reservation of Rights: Web Rank Digital maintains ownership over all rights, which includes electronic usage, sketches, drafts, or any other preliminary materials. To utilize these rights beyond what is initially granted, separate payment arrangements must be made.
Revisions: Standard modifications or updates to the website do not incur any additional charges. However, there may be extra fees for making changes after the site has been launched, mainly for features such as plugins that enhance functionality. A complete overhaul of the website is provided once every two years.
Website Payment Schedule: On reaching an agreement, the first payment will be deducted immediately. Following this initial payment, subsequent deductions will occur every 30 days thereafter.
Cancellation Policy:
Cancellation fees are not applicable. In order to cancel, the client is required to get in touch with their assigned point of contact during the hours of 8:30 am and 5 pm EST. If direct communication cannot be established, please reach out to our support desk at (877) 726-5871. To prevent any additional charges, the client must send their cancellation notice no later than 5:00 p.m. EST 14 business days before the upcoming billing date. If the next billing cycle starts on a Saturday, Sunday, or federal holiday, the notice must be submitted by 5:00 p.m. EST on the next business day. Once our support team confirms your cancellation request, any further recurring payments will cease immediately. Please note that cancellations communicated via email or any other means besides telephone calls will not be accepted.
Refunds:
Payments made to Web Rank Digital in accordance with this agreement are strictly non-refundable.
Permissions and Releases:
The Client accepts responsibility for compensating and protecting Web Rank Digital from any legal claims, expenses, and costs (including attorney’s fees) that arise due to the presence of materials in the work requested by the Client without obtaining proper copyright approval or privacy release. This also refers to cases where there has been a deviation from allowed uses specified in permission or release documentation.
Miscellaneous:
This Agreement is binding upon the parties, their heirs, successors, assigns, and personal representatives.
Software:
If we discover better software, plugins, platforms, add-ons, or other enhancements for your website, additional purchases may be necessary. These purchases are separate from your monthly payments. We will inform you of these additional purchases and provide payment-free alternatives whenever possible.
Agreement:
This Agreement represents the entire understanding between the parties. Its terms can only be modified by a written instrument signed by both parties, except when the Client authorizes expenses or revisions orally. No terms attached to any payment check can modify the Agreement, unless stated in a separate written instrument signed by both parties. Any dispute arising from this agreement will be resolved through negotiation. If the dispute cannot be resolved, either party may initiate mediation and/or binding arbitration through the American Arbitration Association. Waiving a breach of any provision in this Agreement does not constitute a waiver of other breaches. This Agreement is governed by the laws of the state in which the client resides, and the courts of such state have exclusive jurisdiction and venue. The Agreement must be signed and returned before the designer can schedule or begin the job.
Errors:
We cannot guarantee that our work will be completely error-free, as we are human. Therefore, we cannot be held liable to you or any third party for damages, including lost profits, savings, or other incidental, consequential, or special damages, even if you have notified us of such issues.
Authority to Enter into Agreement:
The client and the person(s) signing the Agreement on behalf of the client affirm that they have full power and authority to undertake and fulfill the obligations outlined in the Agreement, all of which have been duly authorized.
Site Ownership:
The client will have rights to their website only AFTER 6 Months of their account being open. All future edits after ownership of the site has been transferred can be done by Web Rank Digital for an additional fee. Small edits like name, number etc are free of cost. The client is responisble for maintence of the site which includes paying for hosting, domain registration
& any/all additional services requested by the client.
Results Guarantee Clause:
We guarantee a minimum improvement of 2 letters in the SEO score within a period of 6 months from the start of our services. In the event that this minimum improvement is not achieved within the specified timeframe, we will continue working for free until the guaranteed improvement is realized.
Please note that this guarantee is subject to the following conditions:
The client must provide us with full access to the website, relevant data, and necessary resources to implement the agreed-upon SEO strategies.
The client must adhere to our recommendations and guidelines for on-page optimization, content creation, and any other necessary actions to improve the SEO score.
The guarantee applies solely to the specific SEO score metric agreed upon between both parties at the beginning of our engagement.
The guarantee does not cover any external factors beyond our control that may impact SEO performance, such as changes in search engine algorithms, industry trends, or competitors’ actions.
The guarantee is void if the client engages in any actions that directly contradict our recommended SEO practices or hinder our ability to achieve the desired results.
We are committed to delivering measurable and impactful results for your website’s SEO. Our guarantee ensures that we will work diligently and effectively to achieve the agreed-upon minimum improvement within the specified timeframe.