## Terms and Conditions
Reservation of Rights: Web Rank Digital maintains ownership over all rights, which includes electronic usage, sketches, drafts, or any other preliminary materials. To utilize these rights beyond what is initially granted, separate payment arrangements must be made.
Revisions: Standard modifications or updates to the website do not incur any additional charges. However, there may be extra fees for making changes after the site has been launched, mainly for features such as plugins that enhance functionality. A complete overhaul of the website is provided once every two years.
Website Payment Schedule: On reaching an agreement, the first payment will be deducted immediately. Following this initial payment, subsequent deductions will occur every 30 days thereafter.
Cancellation Policy:
Cancellation fees are not applicable. In order to cancel, the client is required to get in touch with their assigned point of contact during the hours of 8:30 am and 5 pm EST. If direct communication cannot be established, please reach out to our support desk at (877) 726-5871. To prevent any additional charges, the client must send their cancellation notice no later than 5:00 p.m. EST 14 business days before the upcoming billing date. If the next billing cycle starts on a Saturday, Sunday, or federal holiday, the notice must be submitted by 5:00 p.m. EST on the next business day. Once our support team confirms your cancellation request, any further recurring payments will cease immediately. Please note that cancellations communicated via email or any other means besides telephone calls will not be accepted.
Refunds:
Payments made to Web Rank Digital in accordance with this agreement are strictly non-refundable.
Permissions and Releases:
The Client accepts responsibility for compensating and protecting Web Rank Digital from any legal claims, expenses, and costs (including attorney’s fees) that arise due to the presence of materials in the work requested by the Client without obtaining proper copyright approval or privacy release. This also refers to cases where there has been a deviation from allowed uses specified in permission or release documentation.
Miscellaneous:
This Agreement is binding upon the parties, their heirs, successors, assigns, and personal representatives.
Software:
If we discover better software, plugins, platforms, add-ons, or other enhancements for your website, additional purchases may be necessary. These purchases are separate from your monthly payments. We will inform you of these additional purchases and provide payment-free alternatives whenever possible.
Agreement:
This Agreement represents the entire understanding between the parties. Its terms can only be modified by a written instrument signed by both parties, except when the Client authorizes expenses or revisions orally. No terms attached to any payment check can modify the Agreement, unless stated in a separate written instrument signed by both parties. Any dispute arising from this agreement will be resolved through negotiation. If the dispute cannot be resolved, either party may initiate mediation and/or binding arbitration through the American Arbitration Association. Waiving a breach of any provision in this Agreement does not constitute a waiver of other breaches. This Agreement is governed by the laws of the state in which the client resides, and the courts of such state have exclusive jurisdiction and venue. The Agreement must be signed and returned before the designer can schedule or begin the job.
Errors:
We cannot guarantee that our work will be completely error-free, as we are human. Therefore, we cannot be held liable to you or any third party for damages, including lost profits, savings, or other incidental, consequential, or special damages, even if you have notified us of such issues.
Authority to Enter into Agreement:
The client and the person(s) signing the Agreement on behalf of the client affirm that they have full power and authority to undertake and fulfill the obligations outlined in the Agreement, all of which have been duly authorized.
Site Ownership:
The client will have rights to their website only AFTER 6 Months of their account being open. All future edits after ownership of the site has been transferred can be done by Web Rank Digital for an additional fee. Small edits like name, number etc are free of cost. The client is responsible for maintenance of the site which includes paying for hosting, domain registration
& any/all additional services requested by the client.
Dispo / Smoke / Barbershop Results Guarantee Clause: [Effective 03/27/2023]
Revenue Guarantee Terms and Conditions
This Revenue Guarantee Agreement (“Agreement”) is made between the client (“Client”) and Web Rank Digital (“Service Provider”). By engaging in services under this guarantee, the Client agrees to the following terms and conditions:
1. Revenue Guarantee Commitment
Web Rank Digital guarantees a twofold (2X) increase in Client revenue within six (6) months. If this benchmark is not achieved, Web Rank Digital will perform services at no additional cost to the Client for up to three (3) months, subject to the terms outlined in this Agreement.
2. Client Obligations
To ensure success under this guarantee, the Client agrees to:
a. Obtain a minimum of ten (10) new reviews per month during the six-month service period.
b. Provide organic images for SEO and ranking purposes by using the image upload tool supplied by Web Rank Digital post-onboarding. The Client must supply sufficient images to enable weekly posts for the duration of the six (6) month period.
c. Maintain active participation and collaboration to support service objectives.
3. Performance Metrics
Web Rank Digital will measure the Client’s revenue increase using the “Business Direction Requests” metric as reported by Google Business Profile. To validate these metrics or the clients Revenue Reports for the 6 month period; whichever is higher.
a. The Client must provide a detailed sales report covering the six (6) month period of service.
b. Web Rank Digital will correlate the reported sales data with Business Direction Requests to assess revenue performance.
c. Web Rank Digital shall not be held liable for external factors beyond its control, including but not limited to customer service issues, product quality, economic changes, population shifts, or changes in business ownership.
4. Billing and Sales Verification
a. The Client will continue to be auto-billed post six-month service term until the Client provides a downloaded copy of their point-of-sale (POS) sales report for revenue verification.
b. Upon verification of the sales report, billing will pause, and Web Rank Digital will deliver non-billable services for up to three (3) months as follows:
i. 30% or less increase in Business Direction Requests: Three (3) months of non-billable work.
ii. 30%-60% increase in Business Direction Requests: Two (2) months of non-billable work.
iii. 60%-99% increase in Business Direction Requests: One (1) month of non-billable work.
5. Client Obligations During Non-Billable Period
During the non-billable period, the Client agrees to:
a. Achieve fifteen (15) new five-star reviews per month.
b. Upload twenty (20) images monthly to maintain SEO and ranking efforts.
c. Maintain a minimum Google Business Profile rating of 4.6 stars.
6. Termination and Further Engagement
a. Upon conclusion of the non-billable period, if the revenue benchmarks are not achieved, the partnership may terminate at Web Rank Digital’s discretion, or billing may resume.
b. If billing resumes, specific performance goals will be provided to ensure continued progress towards the agreed-upon revenue targets.
7. General Terms
a. This Agreement is subject to the laws of the State in which Web Rank Digital operates.
b. Any disputes arising from this Agreement shall be resolved through mediation before pursuing legal remedies.
c. Web Rank Digital reserves the right to modify service terms and obligations if unforeseen circumstances affect the fulfillment of this guarantee.
By entering into this Agreement, the Client acknowledges and agrees to all terms and conditions herein.
Results Guarantee Clause: [Home Service Providers] Effective: 11/21/2023
SEO Performance Guarantee Terms and Conditions
This SEO Performance Guarantee Agreement (“Agreement”) is entered into by and between the Client (“Client”) and Web Rank Digital (“Service Provider”). By engaging in services under this guarantee, the Client agrees to the following terms and conditions:
1. Performance Guarantee
The Service Provider guarantees a minimum improvement of two (2) letters in the agreed-upon SEO score metric within a six (6) month period from the commencement of services. If the guaranteed improvement is not achieved within the specified timeframe, the Service Provider will continue to perform services at no additional cost to the Client until the guaranteed improvement is realized.
2. Conditions of Guarantee
The guarantee is contingent upon the Client fulfilling the following obligations:
a. Providing the Service Provider with full administrative access to the website, all relevant data, and necessary resources to implement the agreed-upon SEO strategies.
b. Adhering to the Service Provider’s recommendations and guidelines, including but not limited to on-page optimization, content creation, and any other actions deemed necessary to improve the SEO score.
c. Collaborating in a timely manner to facilitate the implementation of SEO strategies and deliverables.
3. Scope of Guarantee
a. The guarantee applies exclusively to the specific SEO score metric identified and agreed upon by both parties at the initiation of the engagement.
b. The guarantee does not extend to factors outside the Service Provider’s control, including but not limited to:
i. Changes in search engine algorithms or policies.
ii. Shifts in industry trends.
iii. Competitive actions impacting the Client’s website.
4. Exclusions and Limitations
a. The guarantee is void if the Client engages in any actions that contradict or undermine the Service Provider’s recommended SEO practices, including but not limited to unauthorized website changes, use of non-compliant SEO techniques, or failure to execute recommended actions in a timely manner.
b. The Service Provider is not responsible for any delays or inability to meet the guaranteed improvement due to lack of Client cooperation or access to required resources.
5. Commitment to Performance
The Service Provider is dedicated to delivering measurable and impactful results for the Client’s website SEO. The terms of this guarantee ensure that all reasonable efforts will be made to achieve the minimum agreed-upon improvement within the specified timeframe.
6. Governing Law and Dispute Resolution
a. This Agreement shall be governed by and construed in accordance with the laws of the state in which the Service Provider operates.
b. Any disputes arising under this Agreement shall first be resolved through good-faith negotiation or mediation before resorting to legal remedies.
By entering into this Agreement, the Client acknowledges and agrees to the terms and conditions set forth herein.