Reservation of Rights: Web Rank Digital maintains ownership over all rights, which includes electronic usage, sketches, drafts, or any other preliminary materials. To utilize these rights beyond what is initially granted, separate payment arrangements must be made.
Revisions: Standard modifications or updates to the website do not incur any additional charges. However, there may be extra fees for making changes after the site has been launched, mainly for features such as plugins that enhance functionality. A complete overhaul of the website is provided once every two years.
Payment Schedule: On reaching an agreement, the first payment will be deducted immediately. Following this initial payment, subsequent deductions will occur every 30 days thereafter.
Cancellation Policy:
Cancellation fees are not applicable. In order to cancel, the client is required to get in touch with their assigned point of contact during the hours of 8:30 am and 5 pm EST. If direct communication cannot be established, please reach out to our support desk at (877) 726-5871. To prevent any additional charges, the client must send their cancellation notice no later than 5:00 p.m. EST 14 business days before the upcoming billing date. If the next billing cycle starts on a Saturday, Sunday, or federal holiday, the notice must be submitted by 5:00 p.m. EST on the next business day. Once our support team confirms your cancellation request, any further recurring payments will cease immediately. Please note that cancellations communicated via email or any other means besides telephone calls will not be accepted.
Refunds:
Payments made to Web Rank Digital in accordance with this agreement are strictly non-refundable. The client will be Auto Billed if they do not submit a cancellation request. If the client is in a contract, they will be liable for the remaining contract time/value. WRD Digital Reserves the right to bill the customer on the payment methods available. WRD Digital has the right to demand payment for services rendered and escalate to mediation to receive pay if the does not pay the owed sums.
Disputes:
If the Client disputes their payment with the bank, this agreement becomes null and void. WRD Digital reserves the right to stop all work, remove all work completed on behalf of the client and pursue any means to recover disputed funds that are not the result of being double billed or a cancelled subscription WITH proper notice. The client MUST provide a 14 day cancellation notice BY PHONE for their bill to be cancelled. Otherwise WRD Digital will continue to work on the account until the next 30 day cycle for which all services will be suspended and payments ceased.
Permissions and Releases:
The Client accepts responsibility for compensating and protecting Web Rank Digital from any legal claims, expenses, and costs (including attorney’s fees) that arise due to the presence of materials in the work requested by the Client without obtaining proper copyright approval or privacy release. This also refers to cases where there has been a deviation from allowed uses specified in permission or release documentation.
Miscellaneous:
This Agreement is binding upon the parties, their heirs, successors, assigns, and personal representatives.
Software:
If we discover better software, plugins, platforms, add-ons, or other enhancements for your website, additional purchases may be necessary. These purchases are separate from your monthly payments. We will inform you of these additional purchases and provide payment-free alternatives whenever possible.
Agreement:
This Agreement represents the entire understanding between the parties. Its terms can only be modified by a written instrument signed by both parties, except when the Client authorizes expenses or revisions orally. No terms attached to any payment check can modify the Agreement, unless stated in a separate written instrument signed by both parties. Any dispute arising from this agreement will be resolved through negotiation. If the dispute cannot be resolved, either party may initiate mediation and/or binding arbitration through the American Arbitration Association. Waiving a breach of any provision in this Agreement does not constitute a waiver of other breaches. This Agreement is governed by the laws of the state in which the client resides, and the courts of such state have exclusive jurisdiction and venue. The Agreement must be signed and returned before the designer can schedule or begin the job.
Errors:
We cannot guarantee that our work will be completely error-free, as we are human. Therefore, we cannot be held liable to you or any third party for damages, including lost profits, savings, or other incidental, consequential, or special damages, even if you have notified us of such issues.
Authority to Enter into Agreement:
The client and the person(s) signing the Agreement on behalf of the client affirm that they have full power and authority to undertake and fulfill the obligations outlined in the Agreement, all of which have been duly authorized.
Site Ownership:
The client will have rights to their website only AFTER 12 Months of their account being open. All future edits after ownership of the site has been transferred can be done by Web Rank Digital for an additional fee. Small edits like name, number etc are free of cost. The client is responsible for maintenance of the site which includes paying for hosting, domain registration
& any/all additional services requested by the client.
WRD agrees that any such usage will:
Exclude disclosure of confidential information, proprietary data, trade secrets, or sensitive business operations
Not reveal critical operational flaws, vulnerabilities, or internal weaknesses of the Client
Be presented in a professional, accurate, and non-misleading manner
This permission includes, but is not limited to, use across WRD’s website(s), presentations, sales materials, social media, advertisements, proposals, and other marketing or promotional content.
If Client wishes to waive or restrict WRD’s right to use their results or data for marketing purposes, Client must provide written notice prior to engaging in services or licensing the system. Any such waiver must be expressly agreed to in writing by both parties. Requests made after services have commenced or results have been generated are not guaranteed and may be subject to additional terms.
Absent a written waiver executed prior to engagement, marketing and case-study usage rights are automatically granted under this agreement.
